The California Department of Motor Vehicles has learned of a text message phishing scam related to REAL ID.
The message states, “Our records indicate that your contact information must be updated for REAL ID Compliance. Provide an Up-to-date Mailing Address and Phone Number.”
“The DMV has not sent such a text, nor would we.”–DMV Director Steve Gordon
When customers click the continue button, the following message appears, “Action Needed: Due to an update on our new regulation complaint, every CADMV customer must update their contact information. Update now at: (a fictitious link).”
This text message is not from the DMV.
“The DMV has not sent such a text, nor would we,” said DMV Director Steve Gordon. “We offer secure online services and send text messages for some services, but never ask for personal information outside of a secure DMV account accessed by the customer.”
The DMV does not send customers unsolicited requests for information. When the DMV texts or emails customers, it is based on action initiated by the customer.
Customers can report the phishing attack to the FTC at ftc.gov/complaint. If you receive a phishing email, forward it to the Anti-Phishing Working Group at firstname.lastname@example.org. For a phishing text message, forward it to SPAM (7726).