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Delta's CEO Missed a Meeting With the President to Go on Vacation With His Family. It's a Lesson in Emotional Intelligence



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Imagine for a moment that you and your family have been planning a vacation abroad. After months of anticipation, the time has finally arrived.
Suddenly, the unthinkable:
As you’re getting ready to leave the country, you get a phone call from work. They need you to cancel your vacation and head to Washington D.C…
…to meet with the president of the United States.
What would you do?
As crazy as it sounds, this isn’t an imaginary scenario. It’s the real-life situation Delta airlines CEO Ed Bastian faced just a few weeks ago.

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