FILE PHOTO: People walk next to the Google Cloud logo, during the 2025 Mobile World Congress (MWC) in Barcelona, Spain, March 4, 2025. REUTERS/Albert Gea/File Photo

- Google Cloud outage disrupted Spotify, Discord, and other major platforms for tens of thousands of users.
- Engineers worked to mitigate the issue, with partial recovery reported but no full resolution timeline given.
- Downdetector tracked thousands of user reports across Google Cloud, Spotify, Discord, and Google Meet.
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(Reuters) – Multiple platforms including music streaming service Spotify and instant messaging platform Discord were down for tens of thousands of users on Thursday after an outage at Alphabet’s Google Cloud <GOOGL.O>.
Google Cloud said on its status page that multiple products were experiencing varying levels of service impact.
“Our engineers are continuing to mitigate the issue and we have confirmation that the issue is recovered in some locations,” Google Cloud said. It added that it could not say when the issue would be fully resolved.
Impact on Major Platforms
There were more than 10,000 incidents of people reporting problems with Google Cloud and more than 44,000 reports on Spotify around 2:46 p.m. ET in the U.S., according to Downdetector, which tracks outages by collating status reports from a number of sources.
Users in the U.S. also reported more than 4,000 incidents each with Google Meet and Google search engine, while there were more than 8,000 reports on messaging platform Discord.
Company Responses and Ongoing Investigation
Discord could not be immediately reached. Spotify did not immediately respond to a request for comment.
Downdetector’s numbers are based on user-submitted reports. The actual number of affected users may vary.
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(Reporting by Harshita Mary Varghese in Bengaluru; Editing by Sahal Muhammed)