Child Services Hotline Number Down Statewide. Those Needing Help Should Go Online.

By Edward Smith

Published 9 months ago on

February 1, 2024

Getting your Trinity Audio player ready...

A statewide outage has California officials sending those needing child support services to online platforms.

The call center for the California Department of Child Support Services is still offline as of Wednesday. Calls made to the hotline, 1-866-901-3212, cannot be routed to the respective counties, according to a representative with the California Child Support Services.

The call center services counties throughout California, including Fresno County.

State officials do not expect the issue resolved before the end of the week. Those needing services from the California Department of Child Support Services should reach out directly to their respective county or visit the website www.childsupport.ca.gov, then click on Customer Connect.

Online services are operating with no interruptions.

The call center is used for a variety of child support needs, whether applying for court-ordered child support, locating parents, establishing legal parentage or making child support payments.

DON'T MISS

Newsom Uses a Stunt to Position Himself as a Leader of Anti-Trump Resistance

DON'T MISS

CA Legislature Sets Record for Women in Office and Could See Historic Gender Parity

DON'T MISS

Trump to Target Iran’s Oil Trade in Renewed ‘Maximum Pressure’ Campaign

DON'T MISS

Over 2,500 Central Unified Students Receive Spirit Sweaters at 20th Annual ‘Warm for Winter’

DON'T MISS

Fresno Police Arrest Gang Members in Shooting Involving 7-Month-Old

DON'T MISS

Fresno Team Makes Low-Budget Horror Flicks Look Like Multi-Million-Dollar Productions

DON'T MISS

4B Movement: After the Election, a Call for Women to Swear Off Men

DON'T MISS

Homeowners’ Effort to Leave Sierra Unified Ends With County Ed Rejection

DON'T MISS

Will Terance Frazier’s Nonprofit Exit Granite Park? ‘Hell No’ He Says

DON'T MISS

Fresno Crash Sends Pickup Into Tree, Dark Tint Cited as Cause

UP NEXT

CA Legislature Sets Record for Women in Office and Could See Historic Gender Parity

UP NEXT

Trump to Target Iran’s Oil Trade in Renewed ‘Maximum Pressure’ Campaign

UP NEXT

Over 2,500 Central Unified Students Receive Spirit Sweaters at 20th Annual ‘Warm for Winter’

UP NEXT

Fresno Police Arrest Gang Members in Shooting Involving 7-Month-Old

UP NEXT

Fresno Team Makes Low-Budget Horror Flicks Look Like Multi-Million-Dollar Productions

UP NEXT

4B Movement: After the Election, a Call for Women to Swear Off Men

UP NEXT

Homeowners’ Effort to Leave Sierra Unified Ends With County Ed Rejection

UP NEXT

Will Terance Frazier’s Nonprofit Exit Granite Park? ‘Hell No’ He Says

UP NEXT

Fresno Crash Sends Pickup Into Tree, Dark Tint Cited as Cause

UP NEXT

Beyoncé Makes Grammy History With ‘Cowboy Carter,’ Leading 2025 Nominations

Edward Smith,

Multimedia Journalist

Edward Smith began reporting for GV Wire in May 2023. His reporting career began at Fresno City College, graduating with an associate degree in journalism. After leaving school he spent the next six years with The Business Journal, doing research for the publication as well as covering the restaurant industry. Soon after, he took on real estate and agriculture beats, winning multiple awards at the local, state and national level. You can contact Edward at 559-440-8372 or at Edward.Smith@gvwire.com.