Please ensure Javascript is enabled for purposes of website accessibility
Amazon to Pay $31 Million in Penalties for Alexa and Ring Camera Privacy Violations
gvw_ap_news
By Associated Press
Published 2 years ago on
June 1, 2023

Share

Getting your Trinity Audio player ready...

WASHINGTON — Amazon agreed Wednesday to pay a $25 million civil penalty to settle Federal Trade Commission allegations it violated a child privacy law and deceived parents by keeping for years kids’ voice and location data recorded by its popular Alexa voice assistant.

Separately, the company agreed to pay $5.8 million in customer refunds for alleged privacy violations involving its doorbell camera Ring.

The Alexa-related action orders Amazon to overhaul its data deletion practices and impose stricter, more transparent privacy measures. It also obliges the tech giant to delete certain data collected by its internet-connected digital assistant, which people use for everything from checking the weather to playing games and queueing up music.

“Amazon’s history of misleading parents, keeping children’s recordings indefinitely, and flouting parents’ deletion requests violated COPPA (the Child Online Privacy Protection Act) and sacrificed privacy for profits,” Samuel Levine, the FCT consumer protection chief, said in a statement. The 1998 law is designed to shield children from online harms.

FTC Commissioner Alvaro Bedoya said in a statement that “when parents asked Amazon to delete their kids’ Alexa voice data, the company did not delete all of it.”

FTC Orders Amazon to Delete Certain Data

The agency ordered the company to delete inactive child accounts as well as certain voice and geolocation data.

Amazon kept the kids’ data to refine its voice recognition algorithm, the artificial intelligence behind Alexa, which powers Echo and other smart speakers, Bedoya said. The FTC complaint sends a message to all tech companies who are “sprinting to do the same” amid fierce competition in developing AI datasets, he added.

“Nothing is more visceral to a parent than the sound of their child’s voice,” tweeted Bedoya, the father of two small children.

Amazon said last month that it has sold more than a half-billion Alexa-enabled devices globally and that use of the service increased 35% last year.

In the Ring case, the FTC says Amazon’s home security camera subsidiary let employees and contractors access consumers’ private videos and providing lax security practices that enabled hackers to take control of some accounts.

Amazon bought California-based Ring in 2018, and many of the violations alleged by the FTC predate the acquisition. Under the FTC’s order, Ring is required to pay $5.8 million that would be used for consumer refunds.

Amazon Denies Violating the Law

Amazon said it disagreed with the FTC’s claims on both Alexa and Ring and denied violating the law. But it said the settlements “put these matters behind us.”

“Our devices and services are built to protect customers’ privacy, and to provide customers with control over their experience,” the Seattle-based company said.

In addition to the fine in the Alexa case, the proposed order prohibits Amazon from using deleted geolocation and voice information to create or improve any data product. The order also requires Amazon to create a privacy program for its use of geolocation information.

The proposed orders must be approved by federal judges.

FTC commissioners had unanimously voted to file the charges against Amazon in both cases.

RELATED TOPICS:

DON'T MISS

Canadian National Anthem Booed, but Only Lightly, at 4 Nations Hockey Tournament

DON'T MISS

Former Vice President Kamala Harris to Be Honored by NAACP With Its Chairman’s Award

DON'T MISS

‘Life-Threatening Cold’ Expected as Polar Vortex Stretches Across US

DON'T MISS

Where to Chill on the Cheap in the Caribbean

DON'T MISS

Should Builders Permit Their Own Projects? Post-fire LA Considers a Radical Idea

DON'T MISS

I Was a Bad Father. How Do I Live With the Regret?

DON'T MISS

Royal Caribbean to Launch First-Ever San Diego Cruises in 2026

DON'T MISS

What Is Field Hockey? Fresno’s Sikh Community Explains

DON'T MISS

Sean Combs Sues NBC Over Documentary That He Says Defamed Him

DON'T MISS

European Detour Destinations Are 2025’s New Travel Trend

UP NEXT

NAACP Urges Support for Companies Upholding DEI Commitments

UP NEXT

Big Homeowner Rate Hike From State Farm Shot Down by California Regulator

UP NEXT

IRS Will Lay Off Thousands of Probationary Workers Mid-Tax Season

UP NEXT

US Retail Sales Plunged in January After Bustling Holiday Season

UP NEXT

Stock Market Today: Wall Street Flirts With Record as Indexes Drift

UP NEXT

State Dept. Halts $400M Tesla Armored Vehicle Plan

UP NEXT

Fresno Chain Sequoia Brewing Closing All Three Restaurants

UP NEXT

Trump Signs Plan for Reciprocal Tariffs on US Trading Partners

UP NEXT

Judge Removes Hurdle for Trump’s Plan to Trim Federal Workforce

UP NEXT

Stock Market Today: Fat Profit Reports Keep Wall Street Steady Ahead of a Tariff Announcement

Where to Chill on the Cheap in the Caribbean

6 hours ago

Should Builders Permit Their Own Projects? Post-fire LA Considers a Radical Idea

7 hours ago

I Was a Bad Father. How Do I Live With the Regret?

7 hours ago

Royal Caribbean to Launch First-Ever San Diego Cruises in 2026

1 day ago

What Is Field Hockey? Fresno’s Sikh Community Explains

1 day ago

Sean Combs Sues NBC Over Documentary That He Says Defamed Him

1 day ago

European Detour Destinations Are 2025’s New Travel Trend

1 day ago

California’s Aging Population Will Test Whether Its Demography Is Destiny

1 day ago

A Former Firefighter in the Legislature Has Ideas. Will Democrats Listen?

1 day ago

Mind-to-Text: How AI Is Learning to Decode Brain Signals Into Sentences

2 days ago

Canadian National Anthem Booed, but Only Lightly, at 4 Nations Hockey Tournament

BOSTON — The Canadian national anthem was booed, though somewhat tepidly, by the fans at the 4 Nations Face-Off on Monday — apparent payback...

2 hours ago

Team United States fans cheer after their team defeated Canada in a 4 Nations Face-Off hockey game in Montreal, Saturday, Feb. 15, 2025. (Graham Hughes/The Canadian Press via AP)
2 hours ago

Canadian National Anthem Booed, but Only Lightly, at 4 Nations Hockey Tournament

Vice President Kamala Harris, the Democratic presidential nominee, boards Air Force Two at the Philadelphia International Airport on Thursday, Oct. 24, 2024. Harris might have traveled on Friday to Philadelphia or Milwaukee for the umpteenth time, but motivating tuned-out voters in battleground states required something different. (Erin Schaff/The New York Times)
2 hours ago

Former Vice President Kamala Harris to Be Honored by NAACP With Its Chairman’s Award

Downed trees cover the roadway toward South Jefferson Street from severe weather in downtown Tuscumbia, Ala., Sunday, Feb. 16, 2025.(Dan Busey/The TimesDaily via AP)
2 hours ago

‘Life-Threatening Cold’ Expected as Polar Vortex Stretches Across US

6 hours ago

Where to Chill on the Cheap in the Caribbean

7 hours ago

Should Builders Permit Their Own Projects? Post-fire LA Considers a Radical Idea

7 hours ago

I Was a Bad Father. How Do I Live With the Regret?

1 day ago

Royal Caribbean to Launch First-Ever San Diego Cruises in 2026

1 day ago

What Is Field Hockey? Fresno’s Sikh Community Explains

Help continue the work that gets you the news that matters most.

Search

Send this to a friend