Please ensure Javascript is enabled for purposes of website accessibility
Hello and Welcome: Robot Waiters to the Rescue Amid Virus
gvw_ap_news
By Associated Press
Published 4 years ago on
May 31, 2020

Share

RENESSE, Netherlands — You can always count on a robot for perfect timing.

When Shaosong Hu saw robotic waiters serving food in China last fall, he knew exactly what he wanted for his restaurant in the Dutch beachside town of Renesse. He just didn’t have a clue how useful they would prove.

The coronavirus pandemic has turned a whimsical idea into perhaps a window into a dystopian future where a human touch may make people cringe with fear, and a waiter clearing the table sends a customer tense with stress — only to be relieved by a soothing brush with plastic.

“They came in just ahead of that time,” said Hu’s daughter Leah, who also works at the restaurant, the Royal Palace.

Now, his two shiny white-and-red robots glide across the dining area’s floor where, once the restaurant reopens, they will be serving Chinese and Indonesian specialties like Babi Pangang and Char Siu at $17 each.

“Hello and welcome” the robots say — in a voice best described as pre-programmed.

Their duties will include greeting customers, serving drinks and dishes and returning used glasses and crockery. It’s unclear whether diners will be expected to tip.

One thing the robots will certainly do is see that social distancing rules are respected. “We will use them to make sure the 5 feet we need during the corona crisis sticks,” Leah Hu said.

“I’ve had negative reactions,” she said, “such as saying it makes it impersonal.” But it may prove just what customers crave when Dutch restaurants are allowed to reopen on Monday as lockdown restrictions are further eased.

Dutch Restaurants Have Been Hard Hit by the Crisis

In a stab at quasi-human panache, one robot wears a chiffon scarf around its neck. And the hunt is on to give the two human names, with a competition already underway on Instagram. “We don’t have a favorite yet. But the suggestion of Ro and Bot is out. We want to give them a normal name,” said Leah Hu.

Dutch restaurants have been hard hit by the crisis and have been closed for over two months. As of Monday, they will be allowed to reopen but with a maximum of 30 customers. That will force some layout adaptations in the Royal Palace where the robots’ programmed floorplan may have to be changed at the last moment.

And in the southern Zeeland province, the Hus don’t want to hear any complaints about the robots robbing young people of a job. They say it’s hard enough anyway to find staff in a rural region without any major city close by.

“They help us with the work we do,” said Leah Hu. “We are often busy and cleaning tables and the robots give us an extra hand.” It also frees up the human staff for some more personal contact.

“We are not disappearing. We are still here. They will always need people in this industry,” she said.

Adapting to the robots, even your own, remains a challenge. “For us, it is still trying to see what works,” she said.

RELATED TOPICS:

DON'T MISS

FUSD Trustees Name Misty Her as Interim Superintendent. National Search Yet to Start

DON'T MISS

Gov. Newsom Appoints Judges for Fresno, Merced Counties

DON'T MISS

Assemblymember Soria Dodges Questions About Defamation Lawsuit

DON'T MISS

Israel Briefs US on Evacuation Plan for Palestinians Ahead of Planned Rafah Assault

DON'T MISS

Canadian Police Make 3 Arrests in Sikh Separatist’s Slaying That Sparked a Spat with India

DON'T MISS

Three Arrested for Trespassing, Posting Flyers at Fresno Synagogue and Church

DON'T MISS

As They Search for a Superintendent, Fresno Trustees Flunk Econ 101

DON'T MISS

Universities Negotiate End to Protests, Open Dialogue on Investment Policies

DON'T MISS

Fresno Approves Hydrogen Contract for New Buses. How Far is the Filling Station?

DON'T MISS

Heavy Rains Over Texas Have Led to Water Rescues, School Cancellations and Orders to Evacuate

UP NEXT

Merced’s Treacherous ‘Tunnel Lane’ Removed from Northbound Highway 99

UP NEXT

US Airstrike Targeting Al-Qaida Leader in Syria Killed a Farmer, American Military Says

UP NEXT

Another State Department Official Resigns Over Biden’s Gaza Policy

UP NEXT

Senators Want Limits on Government’s Use of Facial Recognition Technology for Airport Screening

UP NEXT

Biden Says ‘Order Must Prevail’ on Campuses, but He Won’t Send National Guard

UP NEXT

Police Dismantle UCLA Tent Camp, Take Pro-Palestinian Protesters Into Custody

UP NEXT

Fresno State’s Randa Jarrar Dragged Out of Event Featuring Big Bang Theory’s Mayim Bialik

UP NEXT

Trump Calls Judge ‘Crooked’ After Facing a Warning of Jail Time if He Violates a Trial Gag Order

UP NEXT

Biden’s Historic Marijuana Shift Is His Latest Election Year Move for Young Voters

UP NEXT

The Latest | In Israel, Blinken Pushes Hamas to Agree on Gaza Cease-Fire Deal

Israel Briefs US on Evacuation Plan for Palestinians Ahead of Planned Rafah Assault

8 hours ago

Canadian Police Make 3 Arrests in Sikh Separatist’s Slaying That Sparked a Spat with India

9 hours ago

Three Arrested for Trespassing, Posting Flyers at Fresno Synagogue and Church

9 hours ago

As They Search for a Superintendent, Fresno Trustees Flunk Econ 101

9 hours ago

Universities Negotiate End to Protests, Open Dialogue on Investment Policies

10 hours ago

Fresno Approves Hydrogen Contract for New Buses. How Far is the Filling Station?

12 hours ago

Heavy Rains Over Texas Have Led to Water Rescues, School Cancellations and Orders to Evacuate

12 hours ago

Google, Justice Department Make Final Arguments About Whether Search Engine is a Monopoly

12 hours ago

Anchovy Feast Draws the Most Sea Lions to SF’s Fisherman’s Wharf in 15 Years

12 hours ago

Captain Sentenced to 4 Years for Criminal Negligence in Fiery Deaths of 34 Aboard Scuba Boat

12 hours ago

FUSD Trustees Name Misty Her as Interim Superintendent. National Search Yet to Start

In a show of unity that has been absent in the Fresno Unified boardroom for more than a month, trustees voted 7-0 to appoint Deputy Superint...
Local Education /

6 hours ago

Local Education /
6 hours ago

FUSD Trustees Name Misty Her as Interim Superintendent. National Search Yet to Start

7 hours ago

Gov. Newsom Appoints Judges for Fresno, Merced Counties

8 hours ago

Assemblymember Soria Dodges Questions About Defamation Lawsuit

8 hours ago

Israel Briefs US on Evacuation Plan for Palestinians Ahead of Planned Rafah Assault

9 hours ago

Canadian Police Make 3 Arrests in Sikh Separatist’s Slaying That Sparked a Spat with India

9 hours ago

Three Arrested for Trespassing, Posting Flyers at Fresno Synagogue and Church

9 hours ago

As They Search for a Superintendent, Fresno Trustees Flunk Econ 101

10 hours ago

Universities Negotiate End to Protests, Open Dialogue on Investment Policies

MENU

CONNECT WITH US

Search

Send this to a friend