Share
PG&E customers in Fresno are being victimized by scammers who are demanding immediate payment to prevent a cutoff of utility service, the company said Thursday.
The fraudsters threaten to turn off the customer’s electricity and gas unless they provide “payment” using a pre-paid debit card.
“Throughout the COVID-19 pandemic, scammers have become increasingly deceptive and have increased calls, texts, emails, and in-person tactics,” PG&E said in an online post.
Imposters Target Vulnerable Customers
“In fact, there have been more than 2,700 attempted scams reported to PG&E’s customer service line since June 2021 alone,” with Fresno and Bakersfield among the top cities being targeted, the company said.
“Scammers may instruct the customer to purchase a prepaid card then call them back supposedly to make a bill payment. PG&E reminds customers that they should never purchase a prepaid card to avoid service disconnection or shutoff.”
The utility said imposters can be convincing and often target seniors, lower-income customers and those with limited English skills. “They also aim their scams at small business owners during busy customer service hours,” PG&E warned.
The company said their representatives would never ask customers to make payments with a pre-paid card, gift card, cryptocurrency or third-party digital payment apps.
“If you receive a call or email that demands immediate payment, please call our customer service line or visit PGE.com to access your account details,” the post said.
Tips for Avoiding Scams
PG&E said other cities with the most reports of fraudulent payment demands in June included San Francisco and Santa Rosa.
“Unfortunately, this number only represents reported scams, and there are countless other additional attempts every day seeking to defraud customers.”
The utility is offering tips for detecting fraudulent payment demands and other potential scams, such as refund or rebate offers and phone number spoofing on the PG&E website.
RELATED TOPICS:
Trump Calls Musk’s Formation of New Party “Ridiculous” and Confusing
1 hour ago
Fresno DUI Driver Slams Into CHP Motorcycle, Tow Truck on Highway 99
7 hours ago
Russia Downs 120 Ukrainian Drones Overnight, Defense Ministry Says
7 hours ago
Israel Sends Delegation to Qatar for Gaza Talks Ahead of Netanyahu Trip to US
8 hours ago
Musk Announces Forming of ‘America Party’ in Further Break From Trump
8 hours ago
Death Toll From Texas Floods Reaches 59, Including 21 Children
8 hours ago
California’s Politics Drifts Right While New York’s Leans Left
8 hours ago
How Trump’s ‘Big, Beautiful Bill’ Will Make China Great Again
1 day ago
What’s Caitlin Clark Worth to the WNBA? A Lot More Than Her $78,066 Salary.
1 day ago
TikTok Building New Version of App Ahead of Expected US Sale, the Information Reports
54 minutes ago
Categories

TikTok Building New Version of App Ahead of Expected US Sale, the Information Reports

Hamas Government Office Rejects US Accusation of Involvement in Gaza Aid Site Attack

Death Toll From Texas Floods Reaches 78, Trump Plans Visit

Trump Calls Musk’s Formation of New Party “Ridiculous” and Confusing

Fresno DUI Driver Slams Into CHP Motorcycle, Tow Truck on Highway 99

Russia Downs 120 Ukrainian Drones Overnight, Defense Ministry Says

Israel Sends Delegation to Qatar for Gaza Talks Ahead of Netanyahu Trip to US
