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Gov. Brown Orders DMV Audit After Latest Failure

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Gov. Jerry Brown is doing what the California Legislature failed to do — order an audit of the DMV.
The state Department of Finance will perform the audit.
Brown’s order Friday came a day after a computer outage crippled more than a third of DMV offices around the state for several hours. The agency says a router issue prevented about 70 offices from processing driver’s license, identification card, and vehicle registration matters.
The latest DMV problems outraged Assemblyman Jim Patterson (R-Fresno), who tweeted “There is a pattern here. There have been 35 outages in the last 18 months — the longest one was NINE hours long. There will be future outages too. The DMV cannot be trusted to police itself.”


About 70 of 172 DMV offices were unable to process driver’s license, identification card, and vehicle registration matters, agency spokeswoman Jessica Gonzalez said. Driver tests and vehicle inspections were not affected. She blamed the outage on a router issue.
The agency also botched about 23,000 voter registrations under a new state law that allows people to update their voter registration in conjunction with their driving records.
“Better late than never. It’s an important first step that I have been shining light on for months,” said Republican gubernatorial candidate John Cox. “The Sacramento political class has done a shameful job addressing these real problems plaguing millions of Californians.
“This needs to be a real substantive audit and we ought to look at CalTrans next.”

Long Lines Lead to Backlash

The DMV has recently faced angry backlash from lawmakers and customers over long lines that have left people waiting hours.
“Long wait times at the DMV do not reflect the high standards of service that Californians expect from their state government,” agency director Keely Martin Bosler wrote to DMV Director Jean Shiomoto.
Bosler wrote the state would audit the DMV’s information technology and customer service.
“We welcome the Department of Finance’s input into DMV’s ongoing efforts to reduce wait times and improve customer service and stand ready to assist with the audit,” Shiomoto said.
Bryan Anderson of The Sacramento Bee broke the story Friday (Sept. 21) morning.
Associated Press contributed to this report.
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Curiosity drives David Taub. The award-winning journalist might be shy, but feels mighty with a recorder in his hand. He doesn't see it his job to "hold public officials accountable," but does see it to provide readers (and voters) the information needed to make intelligent choices. Taub has been honored with several writing awards from the California News Publishers Association. He's just happy to have his stories read. Joining GV Wire in 2016, Taub covers politics, government and elections, mainly in the Fresno/Clovis area. He also writes columns about local eateries (Appetite for Fresno), pro wrestling (Off the Bottom Rope), and media (Media Man). Prior to joining the online news source, Taub worked as a radio producer for KMJ and PowerTalk 96.7 in Fresno. He also worked as an assignment editor for KCOY-TV in Santa Maria, California, and KSEE-TV in Fresno. He has also worked behind the scenes for several sports broadcasts, including the NCAA basketball tournament, and the Super Bowl. When not spending time with his family, Taub loves to officially score Fresno Grizzlies games. Growing up in the San Francisco Bay Area, Taub is a die-hard Giants and 49ers fan. He graduated from the University of Michigan with dual degrees in communications and political science. Go Blue! You can contact David at 559-492-4037 or at Send an Email