The cybersecurity firm responsible for a botched update that crashed millions of computers worldwide last week is offering its partners a $10 Uber Eats gift card as an apology.

According to a source who received the email, CrowdStrike recognizes “the additional work that the July 19 incident has caused” and sends their “heartfelt thanks and apologies for the inconvenience.”

Gift Card Gesture Met with Mixed Results

The email, sent from CrowdStrike’s chief business officer Daniel Bernard, stated, “To express our gratitude, your next cup of coffee or late night snack is on us!”

However, some recipients reported that the voucher had been canceled when they attempted to redeem it.

The faulty update released by CrowdStrike on Friday rendered around 8.5 million Windows devices unusable, according to Microsoft. The affected computers were stuck at the “blue screen of death,” causing delays at airports, halting surgeries at hospitals, and paralyzing businesses globally.

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CrowdStrike Leadership Takes Responsibility

CrowdStrike CEO George Kurtz said, “Nothing is more important to me than the trust and confidence that our customers and partners have put into CrowdStrike. As we resolve this incident, you have my commitment to provide full transparency on how this occurred and steps we’re taking to prevent anything like this from happening again.”

Chief security officer Shawn Henry also apologized on Linkedin, stating, “We failed you, and for that I’m deeply sorry.”

Read more at TechCrunch.