Economy

The Way Amazon Uses Tech to Squeeze Performance Out of Workers Deserves Its Own Name: Bezosism

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Logistics activity at an Amazon warehouse site where packages are sorted by workers on coneyors. (Shutterstock)
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In Amazon’s fulfillment centers, human productivity is measured by an overall pick or stow rate calculated for each worker. It’s a mix of surveillance, measurement, psychological tricks, targets, incentives, sloganeering, and an ever-growing array of clever and often proprietary technologies.

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