Apple will now replace people’s crackling AirPods Pro earphones for free after months of complaints from customers.

Apple created a support page on Friday for the AirPods Pro exchange program. “Apple has determined that a small percentage of AirPods Pro may experience sound issues,” the tech giant wrote, adding that the affected headphones were manufactured before October this year.

Apple said either itself or authorized providers will be able to replace the headphones — either one at a time or as a pair — if they display one of the following two faults:

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