Please ensure Javascript is enabled for purposes of website accessibility
Disabled California Seniors in Complex Left Behind in Outage
gvw_ap_news
By Associated Press
Published 5 years ago on
October 31, 2019

Share

NOVATO — One woman in her 80s tripped over another resident who had fallen on the landing in a steep stairwell. Others got disoriented, even in their own apartments, and cried out for help.
At least 20 seniors with wheelchairs and walkers were essentially trapped, in the dark, in a low-income apartment complex in Northern California during a two-day power shut-off aimed at warding off wildfires.

“We were surprised by how dark it was. There was nothing, nothing lit. It was like going into a darkroom closet, pitch black, you couldn’t see in front of you.” — Pamela Zuzak, 70
Residents of the Villas at Hamilton in Novato, north of San Francisco, say they were without guidance from their property management company or the utility behind the blackout as they faced pitch-black stairwells and hallways and elevators that shut down.
“We were surprised by how dark it was,” said Pamela Zuzak, 70, who uses a walker to get around. “There was nothing, nothing lit. It was like going into a darkroom closet, pitch black, you couldn’t see in front of you.”
Pacific Gas & Electric Co. shut off power to more than 2 million people over the weekend to prevent its equipment from sparking fires amid hot, dry gusts. It was just one of four pre-emptive rounds of shut-offs imposed by the utility this month.
By PG&E’s estimate, more than 900,000 people were without power Wednesday, some of them since Saturday, while crews battled fires in Northern and Southern California.
The outages turned urban highways dark and blackened shopping malls once glittering with light. People stocked up on batteries, water and gas and lamented the spoiled food in refrigerators.

Elected Officials and PG&E Customers Have Complained Bitterly

But the backouts are more challenging for older and disabled residents who lack the transportation and money to rush out for ice and groceries, said John Geoghegan, head of the Hamilton Tenant Association.
He said about a third of the Villas’ 140 residents are too old, sick or cognitively impaired to care for themselves during an extended outage. He alleges the property management company VPM “abandoned” its tenants.
Geoghegan came home Saturday night to find residents milling in the parking lots, some near panic. “Some expected they would be communicated with, but they weren’t hearing from anybody,” he said.
VPM Management of Irvine, landlord Affordable Housing Access of Newport Beach, and the on-site manager did not respond to requests for comment from The Associated Press.
Elected officials and PG&E customers have complained bitterly over the utility’s lack of communication and inability to provide real-time estimates of when power would be back on.
Marie Hoch, president of the Hamilton Field of Marin Owners Association, which does not include the Villas, got a call Monday. She visited the three buildings that make up the complex and found apartments without heat and electric stoves that did not work.
“I thought it was particularly upsetting that they knew the power outage was coming,” she said of management.

Photo of the Villas at Hamilton
A woman makes her way out of the Villas at Hamilton housing complex Wednesday, Oct. 30, 2019, in Novato, Calif., where many low income seniors were stranded in the dark during the power blackouts. Pacific Gas & Electric officials said they understood the hardships caused by the blackouts but insisted they were necessary. (AP Photo/Eric Risberg)

Too Frightened to Leave Apartment

Zuzak didn’t leave her floor until after Monday night, when power was restored. She spent the two days ping ponging from one end to the other, checking on neighbors.
Her friend Patti Zahnow, 77, who also uses a walker, says she was too frightened to leave her apartment.

“It’s pretty disconcerting for the seniors who were fairly unprepared or have difficulty orienting at nighttime.” — Maureen Wagner, 64
“It was really dark. They put a flood light up that wasn’t working,” she said. “They should have a flood light that works.”
Residents said emergency lighting came on in the windowless hallways but lasted for about 12 hours, not nearly long enough for an extended outage. Battery-operated front doors to the buildings that are usually locked became unlocked during the outage.
“It’s pretty disconcerting for the seniors who were fairly unprepared or have difficulty orienting at nighttime,” said Maureen Wagner, 64, who serves as a caregiver for her sister, who lives at the Villas.
Resident Helen Wagar, who is in her 80s, was returning to her third-floor apartment from walking her dog, Pixie. She was climbing the stairs, in the dark, when she tripped over another woman who had fallen on a landing.
Wagar’s knee is swollen. She never found out the identity of the woman.
“It was black as pitch in that stairwell,” she said. “I never did see the girl at all.”

DON'T MISS

Senate Rebukes Trump’s Tariffs as Some Republicans Vote to Halt Taxes on Canadian Imports

DON'T MISS

Supreme Court Sides With the FDA in Its Dispute Over Sweet-Flavored Vaping Products

DON'T MISS

Trump Announces Sweeping New Tariffs to Promote US Manufacturing, Risking Inflation and Trade Wars

DON'T MISS

Fresno Firefighters Save Dog From Canal and Now She’s Ready for Adoption

DON'T MISS

Big Brands Spend Just Enough on X to Avoid Musk’s ‘Naughty List’

DON'T MISS

Judge Dismisses Corruption Case Against New York City Mayor Eric Adams

DON'T MISS

State Center Trustees Render Split Decision on Future of PLAs

DON'T MISS

California’s Schools Chief Has a $200,000 Salary and a Side Gig

DON'T MISS

Why Project Labor Agreements Are Good for Our Schools and Students: Opinion

DON'T MISS

Trump Proposes Tax Deduction for Auto Loan Interest on US-Made Cars

UP NEXT

Trump Proposes Tax Deduction for Auto Loan Interest on US-Made Cars

UP NEXT

Western US Sees Sharp Increase in Extreme Weather Impact

UP NEXT

7-Year-Old Girl Was Killed by a Falling Boulder at a Lake Tahoe Ski Resort

UP NEXT

Xavier Becerra Enters 2026 California Governor’s Race

UP NEXT

Inside a $17 Billion Maintenance Backlog Plaguing California’s Universities

UP NEXT

California Lawmakers Reject Bills to Restrict Transgender Youth in School Sports

UP NEXT

Elon Musk Reclaims Top Spot on Forbes’ Billionaires List

UP NEXT

California Just Blew Its First Deadline for Voter-Approved Healthcare Measure

UP NEXT

Lakers Hold Off Rockets With 6 3-Pointers Apiece From Dorian Finney-Smith, Gabe Vincent

UP NEXT

Athletics Bat Boy Stewart Thalblum Takes Down Drone in Left Field

Fresno Firefighters Save Dog From Canal and Now She’s Ready for Adoption

13 hours ago

Big Brands Spend Just Enough on X to Avoid Musk’s ‘Naughty List’

13 hours ago

Judge Dismisses Corruption Case Against New York City Mayor Eric Adams

13 hours ago

State Center Trustees Render Split Decision on Future of PLAs

13 hours ago

California’s Schools Chief Has a $200,000 Salary and a Side Gig

14 hours ago

Why Project Labor Agreements Are Good for Our Schools and Students: Opinion

14 hours ago

Trump Proposes Tax Deduction for Auto Loan Interest on US-Made Cars

15 hours ago

Western US Sees Sharp Increase in Extreme Weather Impact

15 hours ago

Amazon Said to Make a Bid to Buy TikTok in the US

15 hours ago

Fresno Man Found Dead, Coroner’s Office Seeks Help Finding Family

15 hours ago

Senate Rebukes Trump’s Tariffs as Some Republicans Vote to Halt Taxes on Canadian Imports

WASHINGTON — The Senate passed a resolution Wednesday night that would thwart President Donald Trump’s ability to impose tariffs on Canada, ...

8 hours ago

Senate Minority Leader Chuck Schumer, D-N.Y., center, is joined from left by Sen. Tim Kaine, D-Va., Sen. Peter Welch, D-Vt., and Sen. Angela Alsobrooks, D-Md., as they speak to reporters about President Donald Trump's tariffs on foreign countries, at the Capitol, in Washington, Wednesday, April 2, 2025. (AP Photo/J. Scott Applewhite)
8 hours ago

Senate Rebukes Trump’s Tariffs as Some Republicans Vote to Halt Taxes on Canadian Imports

12 hours ago

Supreme Court Sides With the FDA in Its Dispute Over Sweet-Flavored Vaping Products

12 hours ago

Trump Announces Sweeping New Tariffs to Promote US Manufacturing, Risking Inflation and Trade Wars

A young Labrador mix rescued from a Fresno canal on Sunday, March 2, 2025, is thriving in a foster home after overcoming fear and trauma. (Instagram/Fresno Animal Center)
13 hours ago

Fresno Firefighters Save Dog From Canal and Now She’s Ready for Adoption

13 hours ago

Big Brands Spend Just Enough on X to Avoid Musk’s ‘Naughty List’

13 hours ago

Judge Dismisses Corruption Case Against New York City Mayor Eric Adams

13 hours ago

State Center Trustees Render Split Decision on Future of PLAs

14 hours ago

California’s Schools Chief Has a $200,000 Salary and a Side Gig

Help continue the work that gets you the news that matters most.

Search

Send this to a friend