Please ensure Javascript is enabled for purposes of website accessibility
Parents Can't Delete What Kids Tell Their Amazon Echo Dot
gvw_ap_news
By Associated Press
Published 6 years ago on
May 9, 2019

Share

Amazon faced skepticism from some privacy advocates and members of Congress last year when it introduced its first kid-oriented voice assistant, along with brightly colored models of its Echo Dot speaker designed for children.

“These are children talking in their own homes about anything and everything. Why is Amazon keeping these voice recordings?” — Josh Golin, Campaign for a Commercial Free Childhood

Now those advocates say the kids’ version of Amazon’s Alexa won’t forget what children tell it, even after parents try to delete the conversations. For that and other alleged privacy flaws they found while testing the service, they’re now asking the Federal Trade Commission on Thursday to investigate whether it violates children’s privacy laws.

“These are children talking in their own homes about anything and everything,” said Josh Golin, who directs the Campaign for a Commercial Free Childhood. “Why is Amazon keeping these voice recordings?”

A coalition of groups led by Golin’s organization and Georgetown University’s Institute for Public Representation is filing a formal complaint with the FTC alleging that Amazon is violating the federal Children’s Online Privacy Protection Act, known as COPPA, by holding onto a child’s personal information longer than is reasonably necessary.

Amazon said in a statement that its Echo Dot Kids Edition is compliant with COPPA.

In one example the advocates captured on video, a child asks the device to remember some personal information, including her walnut allergy.

An adult later tries to delete all that information, which includes the voice recordings and written transcripts associated with them. But then, when the child asks what Alexa remembers, it still recalls that she’s allergic to walnuts.

It’s Unclear Whether FTC Will Take up the Complaint

“This suggests that Amazon has designed the Echo Dot Kids Edition so that it can never forget what the child has said to it,” the complaint says.

It also says that about 85% of the more than 2,000 games, quizzes and other Alexa “skills” aimed at kids did not have privacy policies posted. Such skills are generally produced by independent software developers or other third parties, not Amazon.

It’s unclear whether the FTC will take up the complaint, since its investigations are rarely public. But the agency has been enforcing children’s privacy rules more seriously in the past year, said Allison Fitzpatrick, a lawyer who helps companies comply with COPPA requirements and was not involved in the complaint.

But Fitzpatrick said that, on their face, the new allegations against Amazon appear troubling. She said the FTC provides an exemption that enables a business to collect a child’s voice recording without parental consent, but that’s only for a temporary and specific purpose — such as to perform an online search or fulfill a verbal command.

DON'T MISS

‘It’s Living Hell’: Nurses Say CA Addiction Recovery Program Ended Their Careers

DON'T MISS

Santa Who? Bizarre Christmas Traditions Stealing the Holiday Spotlight

DON'T MISS

New Decisions Boost California’s Zero-Emission Vehicle Mandate, but Major Hurdles Remain

DON'T MISS

Only $20K More to Bring Dolly Parton’s Imagination Library to Fresno

DON'T MISS

Jeffrey Sachs Warns of Looming US War With Iran

DON'T MISS

Cat House on the Kings Urgently Needs You to Donate Dollars and Adopt Your New Best Friend

DON'T MISS

The Surprising Sexual Politics of Nicole Kidman’s Kinky ‘Babygirl’

DON'T MISS

Why It’s Hard to Control What Gets Taught in Public Schools

DON'T MISS

FDA Approves Weight-Loss Drug to Treat Obstructive Sleep Apnea

DON'T MISS

In a Calendar Rarity, Hanukkah Starts This Year on Christmas Day

UP NEXT

A Look at the $100 Billion in Disaster Relief in the Government Spending Bill

UP NEXT

US Deportations Surge to Highest Level in a Decade Before Trump Takes Office

UP NEXT

White House Pushes to Find American Journalist Abducted in Syria

UP NEXT

Liberal Donors Plot to Overturn Republican House Majority in 2026

UP NEXT

The ‘Murder Hornet’ Has Been Eradicated From US, Officials Say

UP NEXT

Supreme Court Will Hear Arguments Over the Law That Could Ban TikTok

UP NEXT

Trump’s Picks for Top Health Jobs Not Just Team of Rivals but ‘Team of Opponents’

UP NEXT

Most US Teens Are Abstaining From Drinking, Smoking and Marijuana, Survey Says

UP NEXT

Mystery Drone Sightings Continue in New Jersey and Across the US. Here’s What We Know

UP NEXT

Drone Sightings Lead to Airspace Shutdown at Ohio Military Base, Arrests Near Boston Airport

Only $20K More to Bring Dolly Parton’s Imagination Library to Fresno

23 hours ago

Jeffrey Sachs Warns of Looming US War With Iran

2 days ago

Cat House on the Kings Urgently Needs You to Donate Dollars and Adopt Your New Best Friend

2 days ago

The Surprising Sexual Politics of Nicole Kidman’s Kinky ‘Babygirl’

2 days ago

Why It’s Hard to Control What Gets Taught in Public Schools

2 days ago

FDA Approves Weight-Loss Drug to Treat Obstructive Sleep Apnea

2 days ago

In a Calendar Rarity, Hanukkah Starts This Year on Christmas Day

2 days ago

A Look at the $100 Billion in Disaster Relief in the Government Spending Bill

2 days ago

It’s Eggnog Season. The Boozy Beverage Dates Back to Medieval England but Remains a Holiday Hit

2 days ago

9-Year-Old Among 5 Killed in Christmas Market Attack in Germany

2 days ago

‘It’s Living Hell’: Nurses Say CA Addiction Recovery Program Ended Their Careers

Bobbie Sage thought nursing would be her salvation. She was trapped in an abusive relationship with four kids and looking for a steady incom...

22 hours ago

22 hours ago

‘It’s Living Hell’: Nurses Say CA Addiction Recovery Program Ended Their Careers

22 hours ago

Santa Who? Bizarre Christmas Traditions Stealing the Holiday Spotlight

23 hours ago

New Decisions Boost California’s Zero-Emission Vehicle Mandate, but Major Hurdles Remain

23 hours ago

Only $20K More to Bring Dolly Parton’s Imagination Library to Fresno

2 days ago

Jeffrey Sachs Warns of Looming US War With Iran

2 days ago

Cat House on the Kings Urgently Needs You to Donate Dollars and Adopt Your New Best Friend

2 days ago

The Surprising Sexual Politics of Nicole Kidman’s Kinky ‘Babygirl’

2 days ago

Why It’s Hard to Control What Gets Taught in Public Schools

Help continue the work that gets you the news that matters most.

Search

Send this to a friend