Please ensure Javascript is enabled for purposes of website accessibility
Chipotle Looks to Hire 15,000 Amid Continuing Labor Shortage
gvw_ap_news
By Associated Press
Published 2 years ago on
January 27, 2023

Share

Getting your Trinity Audio player ready...

Restaurants are beginning the new year with a recurring problem: labor shortages.

Chipotle said Thursday it’s looking to hire 15,000 people in North America to ensure its stores are staffed up ahead of its busy spring season. Other chains are also looking for workers: Taco Bell has more than 25,000 listings for crew members posted on its website, while Starbucks has posted more than 10,000 listings for baristas.

U.S. restaurants have added jobs for 24 consecutive months since the height of the pandemic, according to the National Restaurant Association. But restaurant employment is still 3.6% lower than before the pandemic, or the equivalent of 450,000 jobs.

In a November survey of its members, the association found that 62% of restaurant operators said they didn’t have enough employees to satisfy customer demand. Eighty-seven percent of operators said they will hire additional employees in the next year if they find qualified applicants, but 79% said they already have job openings that have been difficult to fill.

Hudson Riehle, the association’s senior vice president for research, said a growing number of jobs — like delivery drivers — outside of the restaurant industry are competing for the same workers. Restaurants are raising pay and adding benefits, but he still doesn’t expect the restaurant industry workforce to return to its pre-pandemic levels this year.

Dean Nunez, the director of operations for Floriana, an Italian restaurant in Wilmington, North Carolina, said line cooks, dishwashers and other back-of-the-house jobs are the hardest to fill right now. Many of the people who used to do those jobs found work at groceries, drugstores, banks and other places during the pandemic and have never returned, he said.

Floriana has raised pay to at least $15 per hour to help fill those positions, he said. It’s charging diners more for their meals to compensate. But attracting workers — especially young people — is still hard. Most people in Floriana’s kitchen are in their 50s or 60s.

“It’s tough. It’s not for everyone,” Nunez said. “It’s long hours, it’s hot, it’s repetitive.”

Chipotle’s hiring campaign will feature current employees talking about their career progression within the company, in an effort not only to attract workers but to retain them.

Chipotle’s Chief Restaurant Officer Scott Boatwright said the hiring push aims to ensure that stores are fully staffed between March and May, Chipotle’s busiest months. The Newport Beach, California-based chain also needs employees to meet its growth plans; It wants to double its North American store count to 7,000 over the next several years.

RELATED TOPICS:

DON'T MISS

What Are Fresno Real Estate Experts Predicting for 2025 and Beyond?

UP NEXT

Costco Misses Quarterly Revenue Expectations Amid Reduced Consumer Spending

Former MLB All-Star Breaks Ground on BMW/Porsche/Audi Dealership in Clovis

8 hours ago

Fresno, Clovis to Open Cooling Centers as Temperatures Expected to Soar

9 hours ago

Tulare County Man Convicted of Child Molestation During Burglary Faces Life Without Parole

A Tulare County jury has convicted a Porterville man of molesting a 4-year-old girl during a home burglary in 2020, prosecutors said Thursda...

7 hours ago

Serafin Narcisco, 44, of Porterville, was convicted on Wednesday, May 28, 2025, of molesting a 4-year-old girl during a 2020 home burglary. (Tulare County SO)
7 hours ago

Tulare County Man Convicted of Child Molestation During Burglary Faces Life Without Parole

7 hours ago

What Local Politicians, LGBT Community Say About Trans Track Star

A man accused of stealing a City of Fresno vehicle was arrested Wednesday, May 28, 2025, in Madera County after a pursuit that sparked small fires and ended with a crash. (Madera County SO)
7 hours ago

Fresno Man Arrested After Stolen City Vehicle Pursuit, Fires in Madera County

8 hours ago

Former MLB All-Star Breaks Ground on BMW/Porsche/Audi Dealership in Clovis

9 hours ago

Fresno, Clovis to Open Cooling Centers as Temperatures Expected to Soar

9 hours ago

Costco Misses Quarterly Revenue Expectations Amid Reduced Consumer Spending

Tulare County sheriff’s detectives are investigating a double shooting in Goshen after two people were found wounded Thursday, May 29, 2025. (Tulare County SO)
9 hours ago

Tulare County Authorities Respond to Double Shooting in Goshen

9 hours ago

US Appeals Court Reinstates Trump Tariffs, Sowing Market Confusion

Help continue the work that gets you the news that matters most.

Search

Send this to a friend