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Realtors Return to ‘Old Way’ as Database Downed by Possible Cyberattack



The MLS database used by Realtors is down, possibly from a cyberattack. (GV Wire/Paul Marshall)
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Fresno Realtors are going old school to let each other know what properties are available. The database that usually communicates that information has been down since Wednesday.

The Multiple Listing Service is a subscriber-based listing used by the 4,500 members of the Fresno Association of Realtors to help buy and sell property.

“It really makes you reflect on how much we rely on technology,” association CEO Dezmarie Hedrick said. “It’s been a challenge to shift the way in which we communicate listing data. But in a way that’s kind of brings back, you know, the old way of communicating.”

“The old way” includes phone calls, or even stopping by another Realtor’s office.

“It’s not as efficient as we’re used to, but there’s still a way in which it can be done, considering that’s how we did it 20 years ago. Realtors are resilient. They always find a way,” Hedrick said.

Although things may be more inconvenient, Hedrick says business is continuing as usual.

Southern California Company Manages MLS

“It’s not as efficient as we’re used to, but there’s still a way in which it can be done, considering that’s how we did it 20 years ago.”Fresno Association of Realtors CEO Dezmarie Hedrick

Westlake Village-based Rapattoni Corporation manages the technical side of the MLS database.

“Their production network is experiencing technical difficulties, which is causing a temporary disruption to certain computer systems,” Hedrick said. She did not have more details on exactly why the system is down.

KGET-17 in Bakersfield reported that the Bakersfield Association of Realtors Rapattoni-managed MLS is also down, hit by a cyberattack. There are also reports of disruption in Cincinnati.

Calls by GV Wire to Rapattoni were not returned before the publication of this article.

Curiosity drives David Taub. The award-winning journalist might be shy, but feels mighty with a recorder in his hand. He doesn't see it his job to "hold public officials accountable," but does see it to provide readers (and voters) the information needed to make intelligent choices. Taub has been honored with several writing awards from the California News Publishers Association. He's just happy to have his stories read. Joining GV Wire in 2016, Taub covers politics, government and elections, mainly in the Fresno/Clovis area. He also writes columns about local eateries (Appetite for Fresno), pro wrestling (Off the Bottom Rope), and media (Media Man). Prior to joining the online news source, Taub worked as a radio producer for KMJ and PowerTalk 96.7 in Fresno. He also worked as an assignment editor for KCOY-TV in Santa Maria, California, and KSEE-TV in Fresno. He has also worked behind the scenes for several sports broadcasts, including the NCAA basketball tournament, and the Super Bowl. When not spending time with his family, Taub loves to officially score Fresno Grizzlies games. Growing up in the San Francisco Bay Area, Taub is a die-hard Giants and 49ers fan. He graduated from the University of Michigan with dual degrees in communications and political science. Go Blue! You can contact David at 559-492-4037 or at Send an Email

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